Jackie's Play and Stay
AUSTIN TX
512.524.2525

What happens if I am late to pick up my dog?

Please call us if you are going to be late.  Although we have some staff at Jackie’s Play & Stay past 6:15pm, these employees have other evening duties and are not able to handle daycare dogs and/or check-outs. Keeping a dog past our closing time of 6:15pm costs us more money; therefore, we need to charge a late fee.  This fee is $1.00/per minute.  If we do not receive a phone call, we will assume that your dog is going to spend the night with us.  We will feed them and make them comfortable.  Boarding and food charges will apply.

Posted in: Policies