What happens if I am late to pick up my dog?
Please call us if you are going to be late. Although we have some staff at Jackie’s Play & Stay past 6:30pm, these employees have other evening duties and are not able to handle daycare dogs and/or check-outs. Keeping a dog past our closing time of 6:30pm costs us more money; therefore, we need to charge a late fee. This fee is $1.00/per minute. If we do not receive a phone call, we will assume that your dog is going to spend the night with us. Exceptions will be made for emergencies.
Posted in: Policies