Jackie's Play and Stay
AUSTIN TX
512.524.2525

What happens if I am late to pick up my dog?

Please call us if you are going to be late.  Although we have some staff at Jackie’s Play & Stay past 6:30pm, these employees have other evening duties and are not able to handle daycare dogs and/or check-outs. Keeping a dog past our closing time of 6:30pm costs us more money; therefore, we need to charge a late fee.  This fee is $1.00/per minute.  If we do not receive a phone call, we will assume that your dog is going to spend the night with us.  Exceptions will be made for emergencies.

Posted in: Policies